Refund policy

Returns will be issued for store credit only.

While we hope you love your Kennedi James items, we understand that there are cases you may need to return items.

Please note that there are no returns on clearance or sale items, jewelry or accessories.

Returns are accepted and must be postmarked within 30 days of the original purchase date. Items must be in their original condition - free of any defects. Shipping cost to return any item is the responsibility of the customer. 

To start the return process email admin@kennedijames.com with the below information. Please wait until you get an acceptance email prior to mailing.

  • Order Number
  • Name of Item Returning
  • Reason for Return